Crafting Stories in 
UAE 
USA 
UK
Crafting Stories in UAE USA UK
The following terms and conditions apply to projects undertaken by www.universalbookpublisher.com
You will hold full copyright to the content that we will develop for you and deliver as per the agreed terms. We will hold no copyright whatsoever on the content and you are free to publish and use it as per your wish.
We charge 100% advance payment for all services mentioned on the website. All transaction charges and tax (as applicable) are to be borne by the client.
We offer unlimited number of revisions on delivered work, as long as the requests are made within 7 days of delivering the work, and in special cases, as long as the requests are made within 14 days of delivering of work. All revision requests pertaining to customers order will be completed as per the urgency of the order with 24 hours as standard minimum turnaround time.
Revision turnaround time as per urgency is as follows:
Any project requirements will be discussed with the clients before the start of a project. Service level disputes will be addressed based on the agreed terms and requirements at the beginning of a project, these terms and conditions, as well as reasonable business practices.
You may claim a full refund of your amount before we have started working on your project. However, once the work has started on a project the refund will be processed after deducting any applicable transaction charges from the amount. Refund requests will not be accepted if you sign up using a limited time or discounted promotion.
A refund request can be submitted if you are not satisfied with any product or service provided by Universal Book Publisher within 5 days of your order completion. Certain percentage based refund would be granted if we are unable to provide required service through our unlimited revision policy. If no refund request is received within five days after your order has been delivered, your satisfaction over the delivered order shall be assumed by both the parties.
The representatives may use the pseudo names depending on which region they are interacting in order to facilitate and do a better communication with our customers because we deal in the global market.
This policy outlines the terms and conditions regarding the use of email and mobile phone contact information provided to Universal Book Publisher.
By providing your email address and/or mobile phone number, you consent to receive communication from Universal Book Publisher. This includes, transitional messages, periodic updates about your service or project, updates, newsletters, and services delivery e.g. Design attachments, Project updates and Revisions update.
Standard messaging and data rates may apply. Please consult your mobile service carrier for details.
If you wish to stop receiving emails or mobile communications, you can:
We will strive to limit the frequency of our communications to a reasonable level. However, there may be exceptions during special update about project or urgent notifications.
Your email address and mobile phone number will be kept confidential and will not be shared with third parties without your explicit consent, except as required by law.
Universal Book Publisher reserves the right to modify this policy at any time. Any changes will be posted on our website, and it is your responsibility to review these changes.
If you have any questions or concerns regarding this policy, please contact us at info@universalbookpublisher.com.
